M&R Surplus stands behind the products it sells. If for any reason you are unhappy with a product you have purchased from the M&R Surplus website, you can return it in its original packaging and condition within 7 days of purchase for an exchange. Now of course some of the products come with additional manufacturer's warranties, depending on the product. Please see the product description for their specifics.
Please contact us directly prior to returning any item for confirmation. You have to receive our approval for returns and you are responsible for any additional shipping expenditures.
If you incorrectly purchase items that can't be shipped to your home state, then you will be able to obtain a merchandise credit but no cash refund will be given. Each page of this website explicitly details what states certain items are illegal and can't be shipped to those states.
For all acceptable returns, there is a 15% restocking fee and you are responsible for the shipping costs incurred. Of course, if the return is due to a defect then there is NO restocking fee and we will gladly fix the item or send a replacement at our discretion as quickly as possible.
If you have any questions about M&R Surplus's guarantee or products, please contact us immediately at trcarter4@msn.com.
When you purchase from us you get much more than great and reliable products at good prices, you get free education as well. We are here to help you, so please don't hesitate to contact us for information or advice. But, our advice is just our educated opinion. It is up to the purchaser to know their local laws and regulations. If we can help 1 person a day, then that is an outstanding day. Remember FREE SHIPPING on orders of $60 or more! Also, remember that you get a FREE gift for orders that $100 or more (not including tax and/or shipping).